As part of our online support strategy, Intel IT developed a self-service PC Health Check utility to deliver better customer support, improve response time, and increase employee satisfaction – while reducing operating costs. PC Health Check empowers employees to quickly run a series of diagnostic tests and resolve problems without assistance from the service desk, saving time that was previously required from a service technician.
Resetting encrypted passwords with Intel® Active Management Technology on Intel® vPro™ processor tools saves service time.
Intel® Core™ vPro™ technology and Altiris 7* securely wake, patch, and reboot remote PCs.
Intel® Core™ vPro™ technology and LANDesk 8.8 SP4* reliably wake, patch, and reboot remote PCs.
Three cases demonstrate Intel® vPro™ technology’s remote capabilities.
Remotely manage PCs despite power or OS health for more performance, reduced time and system costs.
Integration demo with Intel® Core™ vPro™ processor, allowing IT remote access to clients in any state.